• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 17.3 inch Laptop PC 17-c0000 (2W0J7AV)

I’ve had my laptop for a bout 2 years now I was using it last night before I fell asleep I was watching a movie on it when I got up today it was dead so I plugged it in and nothing happened no light letting me know it’s charging nothing no power at all plugged in or not. Hp support was not able to help so I’m hoping someone on here can . I’m a single mom of 3 and have been out of work on medical leave for over a year and a half now getting workmen’s comp but that’s just hardly enough to get us by I can’t afford to get a new laptop right now, there’s a lot of important stuff on there that I really really need. I really hope someone on here can help me get it back up and running.

thanks

ace

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.