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‎02-03-2025 07:29 PM - edited ‎02-03-2025 07:50 PM

HP Recommended
Product: HP 14 inch Laptop PC 14-ep1000 (917V7AV)
Operating System: Microsoft Windows 11

I've been having this recurring problem with my relatively new (less than 2 months old while writing this) laptop. It's an HP 14 inch ep1063c1 and whenever I boot up in a building at the school where I work with the laptop's WiFi network adapter enabled, I get a BSOD after reaching the PIN log in screen. The error code is irql_not_less_or_equal and the system failure in question is rtwlane601.sys. The laptop will boot up normally if the adapter is disabled. I have tried updating the driver but it is the the most up to date on HP's site. The laptop boots up fine at my home near my own WiFi router with the adapter enabled. It's a bit frustrating because this almost brand new laptop is nearly useless in my workplace. Can this possibly be circumvented with a USB WiFi adapter? The driver in question is the RealTek RTL8852BE WiFi 6 802.11ax PCIe Adapter.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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