• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Wondering where I can download old Poly Software? Click here for information!
HP Recommended
poly
Microsoft Windows 11

Starting today we have been experiencing the following error message when trying to download the Poly Lens Desktop Application in our company:

Reif_MP_0-1739270530018.png

This text appears on an otherwise empty website .


We just use this link:

https://www.hp.com/us-en/poly/software-and-services/software/poly-lens/app.html

 

And try to download it via the "Get the Desktop App" Section and then under Windows. Clicking that, opens the described website.

 

The reason for me trying to download it again, instead of updating it via the already existing Poly lens (not poly lens desktop) App, is that it is not working either. It doesn't even start the Update process if tried that way.

And since we supposedly have been blocked as the message says, there is now no way for me to install Poly Lens Desktop on those Clients.



Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.