-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- Poly Software
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
02-11-2025 03:48 AM
Starting today we have been experiencing the following error message when trying to download the Poly Lens Desktop Application in our company:
This text appears on an otherwise empty website .
We just use this link:
https://www.hp.com/us-en/poly/software-and-services/software/poly-lens/app.html
And try to download it via the "Get the Desktop App" Section and then under Windows. Clicking that, opens the described website.
The reason for me trying to download it again, instead of updating it via the already existing Poly lens (not poly lens desktop) App, is that it is not working either. It doesn't even start the Update process if tried that way.
And since we supposedly have been blocked as the message says, there is now no way for me to install Poly Lens Desktop on those Clients.
Solved! Go to Solution.