-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
03-09-2025 09:03 PM
Hello. The original Hard drive SSD in my HP 15 I3 intel is broken. I am trying to install a brand new ssd . I booted the laptop with the USB made with windows media downloader and everything goes well up to a point in the process where it does not recognize the SSD , and the BIOS in the laptop neither (or at least I can not find it) and same with DiskPart.
I saw a solution here downloading a chipset in the same USB I prepared, but as my HP is not working, As instructed, I tried to download it in another computer and it is rejected by the non HP computer I use. Is it possible to get this important driver somehow else and then I can load it in my USB? thanks
Solved! Go to Solution.