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‎03-14-2025 06:31 PM

HP Recommended
Product: HP Pavilion x360 m3-u003dx (ENERGY STAR)

I am having issues with my Soundcore Life Q20 Bluetooth Headphones not staying connected to bluetooth. I have found out on message boards that they are having issues with Windows 10 Bluetooth drivers. I am not seeing the drivers that they recommend you to update. But, I've tried several other things and I still can't get them to stay connected longer than 10-20 seconds.  I have even done a hard restart on the headphones as the company suggests.

 

They work perfectly with my iPhone.  They just won't stay connected to a laptop that has Windows 10. Any help would be appreciated.

 

Thank you.

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