• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!

‎04-06-2025 09:18 AM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck0000 (2Y4A5AV)

Hello,

I recently installed the HP Omen Gaming Hub, and ever since then, my internet speed has dropped significantly. Before installation, my connection speed was around 450 Mbps, but after launching the Omen Gaming Hub, it went down to just 9 Mbps.

I’ve confirmed that the issue is not with my internet provider, as everything was working fine prior to the installation. The drop in speed only occurs when the HP Omen Hub is running. I have tried to uninstall the Gaming Hub and install it again, the problem still persists. I have checked my Network performance metrics and nothing is drawing such bandwidth, also the Network booster option in the gaming hub app is always turned off, I have never messed with that setting.

Could you please advise if there’s a known issue or a setting that might be causing this? Any help would be appreciated.

Thank you in advance!

Best regards,
Aleksa M.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.