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HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B6AV)
Microsoft Windows 11

hello, i have a  HP Pavilion Gaming Laptop 15-ec2009nk. last year i had the same problem and out of being attached to my pc in studying and gaming, oi tried everything to make it work normally i cleand the laptop uninstalled and inanstalled updates, drivers.... then somehow out of nowhere the freezing and lagging disappeared.It came back 3 weeks ago. i tried to do everything like last year yet no use. even miicrosft custmer service couldnt do anything. this lag happen at the start once a day then it becomes more crule. now it laggs 3 times in only 15 mins. the lag happen and this what i experience: suddnly the screen begins to move in slowmotion and drop to between 7 to 14 fps, the mosue moves slowly and laggy and take from 10 to 30 seconds to stop, even the sounds are palying in slowmotion then the screen will start moving fast as if it on x3 faster until it catch up the time that was frozen. please if anyone can help me i only have the laptop i game and study with it and this is my last year in collge and i cannot afforde to buy a new pc. Product Name: HP Pavilion Gaming Laptop 15-ec2009nk,Operating System: Windows 10 Home (preinstalled; upgradeable to Windows 11),CPU: AMD Ryzen™ 7 5800H,RAM: 2 16 GB DDR4-3200 MHz,1 TB HHD 256gb ssd, NVIDIA® GeForce RTX™ 3050 Ti Laptop GPU with 4 GB

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