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‎06-23-2025 09:37 AM - edited ‎06-23-2025 09:38 AM

HP Recommended
Product: HP Pavilion Notebook - 15-ab137ca (ENERGY STAR)

Computer powers on, then goes into "Preparing Automatic Repair" dot dot dots go round and round clockwise than stops. Screen freezes, screen goes black, reboots, repeats.

F1,F2,F9,F10 work, Bios won't roll  back gets stuck there !

F11 - accepts command and trys to start, but screen is always black and white. Never getting the blue repair windows.

- removed ram , CD-ROM, No loose connections, never been dropped.
- performed all the tests, short and long, one took 7 hrs.

- shut off the power, unplugged all power sources except fro the CR2032, its ok. But the 2016, 9 year old windows 10 laptop simply will not boot O/S or Repair options.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.