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Microsoft Windows 11

Hi

 

As the subject says my HP ENVY TE02-1002na Desktop will not turn on, no lights, no fans, no life at all. I purchased in 2023 and the warrenty has expired now. I am writing for repair/upgrade advice

 

I hope that it is simply a matter of a dead power supply unit. If this does turn out to be the case, I am considering upgrading, installing more RAM (currently 16GB) and or replacing the NVIDIA® GeForce RTX™ 3050 graphics card with something better.

 

I have a dream of playing Death Stranding 2 if or when it is released on PC, if I upgrade and replace the PSU, do I have any hope of running it? I used to be quite knowledgeable on matters like this in the old days, but the times have overtaken me:)

 

Thanks......Chris

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