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Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!

‎07-31-2025 09:38 AM

HP Recommended

My laptop is blinking, and the screen is off, as is the power button indicator, but the device remains on. Many people say this is due to the Hall Sensor/IR Sensor not being able to handle the heat.

 

Is there an official statement from HP regarding this?

 

There are many cases like this, and they usually replace the motherboard with a new sensor.

 

Then it's recommended to take it to a service center, but is this likely to happen again in the future?

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