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‎08-11-2025 02:02 AM

HP Recommended

I am unable to turn on Location Services. I spent 90 minutes in online chat earlier tonight and the tech support had remote connection to my laptop. He did a "repair installation process that will refresh my whole system and features and at the same time install the latest version of Windows device". He said that this process will replace/overwrite the current system files on my laptop that is causing this issue to happen. He said that my laptop will undergo three restarts during this process. He also told me to click on "install" after the Windows repair has been downloaded. I did everything he told me to do, but it didn't work. Also, my laptop did not restart 3 times. It restarted one time. I'd also like to mention that I've had problems with this laptop ever since I first purchased it and had to send it back 6 months after I bought it to have the mother board replaced. I purchased this in May 2022 and the warranty expired 3 months ago.

 

 

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