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‎08-30-2025 04:30 AM

HP Recommended

Hi all

i have an Omnibook Ultra 14 AMD Ryzen 9AI

recently it started freezing often to the point where my display both touchscreen and touchpad are unresponsive. When it is not frozen certain apps such as Microsoft Edge and HP Diagnostics are lagging when opened. When I say laging I mean if i try to move the mouse pointer it moves 10 seconds after the finger gesture was done. Really frustrating. I have tried all of the troubleshooting including resetting my operating system. Nothing works. It was never like this something happened in the recent week that caused this. I have tried to do a hard reset and i get an error “the CMOS checksum is invalid” CMOS Reset (502). I have even tried to do a BIOS recovery via keyboard keys and that doesn’t work either. Not sure what else i can do. Please any help would be appreciated 

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