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I am using ho victus gaming laptop with windows 11

When I open my laptop it takes load after I enter password then it stuck and after 5 to 8 second then screen turn black and it shows some different errors

Like critical process died, memory management error, win32 error

Some time it works for 3 4 hours and shows this issue but in very rare case it works

 

And sometime the screen doesn't even turn on after pressing power button the screen remain black but the led on power button it blinks and other led on keyboard don't on

 

I have installed new original windows

I have updated BIOS 

I have checked ram slot and SSD slot both are fine 

I have applied thermal paste (new)

 

But the same problem occurs 

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