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‎12-18-2013 02:31 AM

HP Recommended

how can i restore RSS 4000 to its factory settings, and connect with com port or cross cable

Actually when we set the network paramaters into pc and rss using cross cable or when we connect using com port with the specified baud rate and other thins .... not able to ping using any of the ip

 

Suggest what i shouls do... LED from the front pannel is ok and led of lan port primary shows orange light at the left and green at rhe right

1 REPLY 1

‎12-18-2013 02:58 AM

HP Recommended

Hello Amit kak,

 

the User guide matching your current software version outlines how you restore the RSS to factory defaults.

 

For example for Version 7.0 please check page 4 - 55 => here <=

 

You could also utilize the community search as shown => here <=

 

For further support please contact your Polycom reseller and/or Polycom support directly.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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