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carkaci35 Honor Student
Honor Student
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DAVID Laserscanner USB Driver Problem

‎03-12-2019 04:00 AM - edited ‎03-12-2019 04:03 AM

Product: DAVID SLS-2 Laserscanner
Operating System: Microsoft Windows 10 (64-bit)

Dear Sir/Madam,
I'm a DAVID Laserscanner SLS-2 user for 1.5 years and first time I have this kind of problem. The USB Driver which has the licence and setup files can not be readed by any computer.  For this reason I have the licence problem on my DAVID 4 software (I  share the screenshots about the error.). How can I fix this ? or How can I run this software without USB driver, because I backed up the all setup and licence files. I'm looking forward to your return and helps. Thank you so muchdavid6.JPG

 

david7.JPG

 

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Tutor Dmaster19 Tutor
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DAVID Laserscanner USB Driver Problem

‎04-24-2019 03:10 PM

Hi,

 

Please contact United Kingdom (Support in English) + 44 207 660 0403 for information on license/USB key issues.

I am an HP employee
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