HP 3D SLS PRO S3 USB key application corrupted?

[Arcade3D]

I recently purcahsed a HP SLS Pro S3 and today was going to be my first day of use.

Following the start up guide, I tried to start the HP_3D_Scan_Setup_5.1.0.exe application. After I run it as an administrator and select my language an Error window apears that says " The soure file is corrupted." with no other option other than to press 'Ok'

To verify if it was my laptop or the key I attemtped to run in on my desktop that also runs Windows but the issue occured. Is this repairable? Can it be replaced? I really would like to use my 3D scanner soon.

[drndadoo · Accepted solution]

Hello,

I gave you an answer in this post:

https://h30434.www3.hp.com/t5/3D-Scanning/cannot-contact-support-for-david-3D-scanner-problem/m-p/67...

[Arcade3D]

Thank you.

[Krear]

I have the problem with my USB key license, and it doesn´t work. I can´t open or use software, I think USb get infected with virus or maybe files were deleted. Please help me with files for USb key license.

[alioguler]

Hello,

Scan USB memory with Antivirus software!
Later,
1- Run Command Promt for admin.
2 - type the path to your command line. Example:  H:  enter
3- Run attrib -h -s / d / s *. *.
4- Copy the files that appear in the memory to the main directory.

I hope the problem is solved.
Best regards.

[Krear]

I can´t try this solution because of USB key license is not recognized by PC so, I can´t work or scan because this problem with my license. Please another solution? 

Thank you alioguler