• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎08-24-2019 09:52 AM

HP Recommended
Product: HP 3D scan

When I insert the USB, this message apeared :the folder is empty. While in its properities, it not empty. Please help me 

2 REPLIES 2

‎08-24-2019 10:04 AM - last edited on ‎08-25-2019 08:34 AM by Retired

HP Recommended

I'm in Egypt what is the code should I use before

Was this reply helpful? Yes No

‎08-26-2019 11:49 AM

HP Recommended

Are you referring to the David5 USB license key? If the properties indicate it is not empty, the files/folders may be hidden.

I am an HP employee
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.