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How to scan from HP Envy 7645 printer to computer with Windows 10?
Welcome to the HP Support Community. I'd be happy to assist you.
Make sure the printer and the PC are connected. Try printing to check the same.
Try making a standalone copy and check if that works. By this, we can conclude if the hardware of the printer is working fine.
If you are not able to make a copy, follow the below steps:
Reset the printer
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Check the scanner bar functionality
Perform a visual test of the scanner mechanism to see if it is jammed.
If the scanner light does not move or moves halfway or is not lit, the scanner mechanism is likely jammed/broken.
If you are able to make a copy, use the HP Smart app to print and scan from your Win PC
Click here to download and know more about the app.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307 I am an HP Employee
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