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HP Pavilion Gaming Desktop PC TG01-2000a (2Z6E1AV)
Microsoft Windows 11

(I am not able to select correct board that fits my product issue! Clicking the show more option triggers Cloudflare protection and blocks me from the website)


Hello! So first of all, I know this guestion has been asked way too many times already, but I thought I'd make my own post to get the most recent update on the 'issue'. 

So I have Pavilion desktop (TG01-2000a) thats been serving me quite a while now already, and I am CoD player with the failed attestation issue.. (Yay fun..) 
From all the forum reading and possible troubleshooting I know that I basically do have secure boot and TPM 2.0 running normaly as it should, but I am one of the unlucky ones with the TPM version(?) that keeps failing the check. I am not techsmart, but it has something to do with the AMD CPU and something and something. 

Anyways, is there any recent updates? Do I keep my hopes up that there is possible update rolling in to fix this issue? Any possible not-out to the public yet versions? I am currently on latest F.40 BIOS. Atleast I am not seeing newer via HP Support Assistant or the website. 

1 ACCEPTED SOLUTION

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@Roozzeea wrote:


So I have Pavilion desktop (TG01-2000a) thats been serving me quite a while now 


HP does not intend to release a BIOS update with Trusted Platform Modules (TPM) v3.92.5.5 for these legacy platforms:

...

...

HP Pavilion Gaming Desktop PC TG01-2xxxa

---

 

This seems to be an AMD problem as there is no comparable list of Intel systems.  I am guessing that the AMD "fix" cannot be implemented due to some problem with the Ryzen CPU architecture and the motherboard AMD chipset.  Just a guess.

 

you might consider GeForce Now in the meantime. In regards to that GeForce Now you might want to read this post 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

3 REPLIES 3
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Hi, @Roozzeea , Welcome to the HP Support.

 

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

 

Here are the links which will help you to resolve the issue: 

 

Updating the BIOS on HP Consumer Desktops in Windows 11 | HP Computers | HP Support

 

Update Your HP Computer BIOS from Windows | HP Computers | HP Support

 

https://support.hp.com/us-en/document/ish_4123786-2338478-16

 

Introduction to HP Support Assistant 9 | HP Support Assistant | HP Support

 

HP Support Assistant | HP® Support

 

Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

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@Roozzeea wrote:


So I have Pavilion desktop (TG01-2000a) thats been serving me quite a while now 


HP does not intend to release a BIOS update with Trusted Platform Modules (TPM) v3.92.5.5 for these legacy platforms:

...

...

HP Pavilion Gaming Desktop PC TG01-2xxxa

---

 

This seems to be an AMD problem as there is no comparable list of Intel systems.  I am guessing that the AMD "fix" cannot be implemented due to some problem with the Ryzen CPU architecture and the motherboard AMD chipset.  Just a guess.

 

you might consider GeForce Now in the meantime. In regards to that GeForce Now you might want to read this post 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Hey thanks for your answer! Sad to hear there won't be a BIOS update, but it is what it is. 

Yes, as far as I know the issue is indeed with AMD CPUs. (5th gen if I recall correctly?) 

Also thanks for mentioning the GeForce Now! I had no idea thing like this existed. Seems really cool and I was indeed able to "by-pass" the attestation failure with it. Sadly my current internet plan isn't good  enough to run CoD like fast phased shooter, but absolutely going to try again when I finally get my fiber connection working and absolutely going to try it on some story style games where little lag won't be an issue for now. 

Cheers mate and have a great day!

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