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HP Recommended
15s-fq2037na
Microsoft Windows 11

Hello, 

I'm planning to go away with my laptop and won't have access to mains power - can anyone tell me whether I can power it via the usb c port (with a good powerbank)? Or whether there is a usb to the regular charging port wire that would work?

Best wishes, 

Eloise

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Eloise_T 

 

Sorry, this laptop does not support USB-C port with Power delivery and cannot receive charging.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Eloise_T 

 

Sorry, this laptop does not support USB-C port with Power delivery and cannot receive charging.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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