Energy efficiency problems

[RICKSON7]

I run some test on my laptop and found out this error and warming, please how can I resolve this situation.

C:\WINDOWS\system32>powercfg -energy
Enabling tracing for 60 seconds...
Observing system behavior...
Analyzing trace data...
Analysis complete.

Energy efficiency problems were found.

5 Errors
14 Warnings
37 Informational

[VikramTheGreat]

Hi @RICKSON7,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Based on your results — 5 errors, 14 warnings, and 37 informational messages — your system has several areas that may be affecting performance or battery life.

Please run the HP Hardware diagnostics on the PC and test the Battery, and let us know the result to help you better.

Extensive Test - 

1. Hold the power button for at least five seconds to turn off the computer. 

2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key. 

3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests. 

4. Click Extensive Test.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support