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Every time that I restart my PC I get an HP Display Control "critical update needed" messsage. I have downloaded the update multiple times, successfully completing the whole process, and yet the message continues to appear.  Each time the update is identical.  HP Display Control Service: Version 4.9.25.0:  sp145659: effective date 03/30/2023

HP suppport assistant is entirely useless.  The PC works perfectly. So not such a "critical " update.  Just very annoying.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Users report that new update fails or keep showing pop even after successfull installation. Ignore or disable, Open Task Manager (Ctrl+Shift+Esc), go to Startup tab, find "HP Display Control" or "HPDC_Service", disable it, then restart. This stops popups without losing functionality. You can manually check it again after sometime when newer version available to install latest one if you want. 

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2 REPLIES 2
HP Recommended

Users report that new update fails or keep showing pop even after successfull installation. Ignore or disable, Open Task Manager (Ctrl+Shift+Esc), go to Startup tab, find "HP Display Control" or "HPDC_Service", disable it, then restart. This stops popups without losing functionality. You can manually check it again after sometime when newer version available to install latest one if you want. 

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