• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
Microsoft Windows 10 (64-bit)

I have an old HP 22-2012 All-in-One desktop (product no: K2E90EA#ABU) and it has Windows 10 Version 1607 which | have not been able to update for quite some time.  Every time I try to get help on the HP dashboard, it keeps asking me to add my device, which I do, but then it tells me it has expired so I go round and round in circles! I just want to know if there is any way I can upgrade to Windows 11 or is my desktop too old. Can anyone please advise.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HP has retired support for your PC since it is more than 10 years old.

 

Your PC's hardware does not meet Microsoft's minimum W11 hardware requirements..

 

You can upgrade to W11, but you would have to use a workaround that bypasses the W11 hardware checks.

 

If you are happy with your PC, and if you are interested in installing W11 24H2 via an in-place upgrade on your PC as is, watch this video, which is the easiest way to do it in my opinion, and I have tried many different ways to do this during the last 3 years.

 

How to Install Windows 11 on Unsupported PC in 2025 (New Easiest Method, No CMD)

 

Download the W24H2 ISO file and use that (3rd option).

 

Download Windows 11

 

You can download the free 7-Zip file utility from the link below. The top line is for 64 bit.

 

7-Zip

 

You'll have to repeat this or a similar procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

 

Other than that, your PC will continue to get the monthly cumulative and other updates.

 

That's only a minor inconvenience to have continued OS support beyond October of 2025.

 

If things don't work right on W11, you have 10 days to easily go back to W10 as long as you don't delete the W1 upgrade files or the Windows.old folder.

 

How to Go Back to Windows 10 from Windows 11 (Tutorial)

 

 

View solution in original post

5 REPLIES 5
HP Recommended

HP has retired support for your PC since it is more than 10 years old.

 

Your PC's hardware does not meet Microsoft's minimum W11 hardware requirements..

 

You can upgrade to W11, but you would have to use a workaround that bypasses the W11 hardware checks.

 

If you are happy with your PC, and if you are interested in installing W11 24H2 via an in-place upgrade on your PC as is, watch this video, which is the easiest way to do it in my opinion, and I have tried many different ways to do this during the last 3 years.

 

How to Install Windows 11 on Unsupported PC in 2025 (New Easiest Method, No CMD)

 

Download the W24H2 ISO file and use that (3rd option).

 

Download Windows 11

 

You can download the free 7-Zip file utility from the link below. The top line is for 64 bit.

 

7-Zip

 

You'll have to repeat this or a similar procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

 

Other than that, your PC will continue to get the monthly cumulative and other updates.

 

That's only a minor inconvenience to have continued OS support beyond October of 2025.

 

If things don't work right on W11, you have 10 days to easily go back to W10 as long as you don't delete the W1 upgrade files or the Windows.old folder.

 

How to Go Back to Windows 10 from Windows 11 (Tutorial)

 

 

HP Recommended

Thank you very much Paul for taking the time to reply and offer me a solution to try. I am not able to do this until later next week and will let you know how I get on.

Kind regards 

Lynn

HP Recommended

You're very welcome,  Lynn.

HP Recommended

Hi Paul

Just to let you know that my HP all-in-one desktop crashed - it was almost 11 years old so I am not surprised and I did get a good run out of it!!  I have now got a new HP laptop with Windows 11 so hopefully, no further issues! Thank you again for your help and advice.

HP Recommended

Anytime. 

 

Glad to have been of assistance. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.