Laptop keeps reloading BIOS

[1234hellebore]

My HP Omnibook 5 keeps showing a blue screen that says it needs to complete a complete memory training over and over. 

I contacted HP technical support which tells me it is outside business hours. It is not outside business hours. There are no agents available and I cannot leave a callback number. 

Please tell me how I can reach technical support since AI agent SAGE says it is always outside business hours.

Thank you,

Sharon

[Rita_R2]

Hi, @1234hellebore, Welcome to the HP Support. 

  

I will be more than happy to help you out here. I am an HP employee not an expert but an experienced community member in HP support videos. By posting video links, I will make sure to get clear and practical help in a format that's easy to follow. These tailored videos help address queries more effectively. Hope it helps you too.

Here is the link which may help you to resolve the issue: 

How to Update Your HP Notebook BIOS When Windows 11 Does Not Start | HP Notebooks | HP Support

  

 Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support