PROBLEM WITH CONNECTION WITH ETHERNET

[UTKARSH43]

Whenever I connect my LAN cable to my hp pavilion Pavilion plus laptop I got connected to internet but after some time (app ~2-3 min) I got disconnected. I have tried everything ... I have reset my network settings, restart my adapter and many things but I did not any solution. my LAN cable is also perfectly fine. My LAN PORT also works properly.

please help!!

[Max3Aj]

@UTKARSH43, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand how frustrating it can be when your Ethernet connection drops after a few minutes. Since you've already tried resetting network settings and confirmed the LAN cable and port are working fine, let's go through a few targeted steps to help resolve this issue:

Update Network Adapter Driver

Outdated or incompatible drivers can cause intermittent disconnections.

• Go to Device Manager → Network Adapters
• Right-click your Ethernet adapter (usually named Realtek PCIe GbE Family Controller or similar)
• Select Update driver → Search automatically for updated driver

Alternatively, you can download the latest driver from HP: Official HP® Support

Tip: Make sure to select your exact laptop model and Windows version.

Disable Power Saving for Ethernet Adapter

Windows may turn off the adapter to save power.

• Open Device Manager
• Right-click your Ethernet adapter → Properties
• Go to the Power Management tab
• Uncheck "Allow the computer to turn off this device to save power"

Check for IP Conflicts or DHCP Lease Issues

Sometimes, the IP lease from your router may expire or conflict with another device.

• Open Command Prompt and run:ipconfig /release ipconfig /renew
• You can also try assigning a static IP address via:
  • Control Panel → Network and Sharing Center → Change adapter settings
  • Right-click Ethernet → Properties → Internet Protocol Version 4 (TCP/IPv4) → Use the following IP address

Run HP Network Check Tool

HP provides a built-in diagnostic tool to identify and fix network issues.

• Download and run HP PC Hardware Diagnostics Windows: HP PC Hardware Diagnostics | HP® Support

BIOS and Chipset Update

Sometimes, BIOS or chipset updates improve hardware compatibility.

• Visit your laptop’s support page: Official HP® Support
• Download and install the latest BIOS and Intel Chipset drivers 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support