Wifi Drivers Do Not Want To Install

[Samuel1021]

I recently bought a new laptop, when I was setting it up, the wifi would not work, so i tried installing the correct drivers, it shows the window open, accept the terms, and when i press download it shows it is, but then nothing else happens, every other driver (The NPU, Graphics, Audio and more) works and installs except the MediaTek Wireless LAN Driver 

[Rita_R2]

Hi, @Samuel1021, Welcome to the HP Support.

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

Here is the link which will help to resolve the issue: 

How to Troubleshoot Wireless Network Connection Problems in Windows 11 | HP Support

Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support 

[Paul_Tikkanen · Accepted solution]

@Samuel1021 

The parts list for your notebook indicates that it comes with a Realtek RTL 8922AE-VS Wi-Fi adapter, not a Mediatek model.

HP PartSurfer

Below are the links to the latest Wi-Fi and Bluetooth drivers HP has for that model Wi-Fi adapter:

Wi-Fi: 

Version 6102.24.146.0

https://ftp.hp.com/pub/softpaq/sp173501-174000/sp173999.exe  

Bluetooth:

Version 18.4047.2605.1803

https://ftp.hp.com/pub/softpaq/sp174501-175000/sp174666.exe

[Samuel1021]

Thank you Paul!
This WI-FI driver worked on the device and I have WI-FI running!
(Just needed to change your link from .html to .exe to download)

[Paul_Tikkanen]

You're very welcome.

Sorry about that.

Glad you knew that was all that needed to be done to download the driver.