Windows Key Isn't Working

Lorlen · ‎05-08-2026

Hi, Windows Key Isn't Working.

Pallipurath · ‎05-10-2026

Welcome to the HP Support Community.

Thank you for posting your query.

I understand that you are facing issues with your Windows key isn't working on your laptop, here are some troubleshooting steps to fix it:

1. Restart Windows Explorer

Press Ctrl + Shift + Esc to open Task Manager.
Find Windows Explorer, right-click it, and select Restart.
Check if the Windows key starts working.

2. Disable Game Mode

Open Settings (Win + I).
Go to Gaming > Game Mode.
Turn Game Mode off, as it can sometimes disable the Windows key.

3. Check Keyboard Drivers

Open Device Manager (Win + X > Device Manager).
Expand Keyboards, right-click your keyboard, and select Update driver.
Restart your laptop after updating.

4. Use Windows Troubleshooter

Open Settings (Win + I).
Go to System > Troubleshoot > Other troubleshooters.
Run the Keyboard troubleshooter.

5. Try an External Keyboard

If an external keyboard works fine, the issue might be hardware-related.
If not, it's likely a software issue.

Let me know if you need further help!

Take care and have an amazing day!

I'm an HP Employee.

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