hp hardware dignostic is crashing when i run disk read verify, before this i divided disk space.

[himanshu_p03]

hp hardware dignostic is doing this when i run disk read verify, before this i turned of bitlocker encrytpion and decrytped it and used third party software to divide and merge the disk space but i have deleted it now.

I used AOMEI software for disk partition and before that I tried software named Easeus and it actually turned of Bitlocker encryption and also decrypted(It is what it was showing).

[Hawks_Eye · Accepted solution]

@himanshu_p03,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like the HP Hardware Diagnostics tool is crashing when running a Disk Read Verify test, which could be related to the recent disk partition changes and BitLocker decryption. Here’s what you can do to troubleshoot.

Check Disk Health (Manually)

• Open Command Prompt (Admin) and run:
  chkdsk /f /r
• It may ask to schedule the scan on reboot—type Y and restart.

Check for Disk Errors in Windows

• Open File Explorer → Right-click the main drive (C:) → Properties.
• Go to Tools → Click Check under Error Checking.

Reinstall HP Hardware Diagnostics

• If the tool crashes, it might be corrupted. Reinstall it from HP’s official website.

Run S.M.A.R.T Check

• Open Command Prompt (Admin) and type:
  wmic diskdrive get status
• If it shows anything other than OK, the disk might have issues.

Test the Drive in BIOS Diagnostics

• Restart your laptop and press F2 repeatedly to enter HP Hardware Diagnostics (UEFI).
• Run the System Tests → Hard Drive Test from the BIOS.

Reset Windows Disk Management

• Open Disk Management (Win + X → Disk Management).
• Check if the partitions are set correctly.
• If any partition is labeled as "RAW" or "Unallocated," you may need to format or repair it.

Check for Corrupted System Files

• Run SFC and DISM scans:
  sfc /scannow
  DISM /Online /Cleanup-Image /RestoreHealth

Check Event Viewer Logs

• Open Event Viewer (Win + X → Event Viewer).
• Look under Windows Logs > System for any disk-related errors.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Hawks_Eye

HP Support 

[himanshu_p03]

I guess the problem was with HP Hardware Diagnostics since all other checks did not give any error. I will just reinstall it.