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Microsoft Windows 11

hp zbook power G11 A71dqpt shows that fingerpring signin option is unavailable

2 REPLIES 2
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@RimaLaptop23 

 

Is it an hp zbook 16 power G11 machine ? Manual for the series

 

                https://kaas.hpcloud.hp.com/pdf-public/pdf_10304898_en-US-1.pdf

 

As on page 4, it is an option. Did you buy this option at the beginning ?

 

Regards.

BH
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I am not sure. can you please check on my pc?

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