system cant detect my camera

[UmarArshad]

only system not detecting camera 

[Asfiya03]

Hi @UmarArshad,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Pavilion x360 14-inch laptop isn't detecting the camera, follow these troubleshooting steps:

Check if the Camera is Disabled

• Press Fn + F8 (or the function key with a camera icon) to enable/disable the camera.
• If your laptop has a physical privacy shutter, make sure it's open.

 Verify Camera in Device Manager

1. Press Win + X → Select Device Manager.
2. Expand Imaging Devices or Cameras.
   • If you see a disabled camera, right-click and select Enable.
   • If there’s a yellow warning sign, right-click and select Update Driver → Search automatically.
   • If the camera isn't listed, go to Action → Scan for hardware changes.

Check Camera Settings

1. Go to Settings → Privacy & security → Camera.
2. Ensure Camera access is turned ON for apps and Windows.

 Run the Camera Troubleshooter

1. Open Settings → Update & Security → Troubleshoot → Additional troubleshooters.
2. Select Camera → Run the troubleshooter.

Reinstall the Camera Driver

1. In Device Manager, right-click the camera and select Uninstall device.
2. Restart your laptop → Windows should reinstall the driver automatically.
3. If not, go to HP’s support website and download the latest camera driver.

 Check for Windows Updates

• Settings → Windows Update → Check for updates.

 BIOS Check (If Needed)

• Restart your laptop and enter BIOS (F10 on startup).
• Look for camera settings and ensure it's enabled

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Asfiya03

HP Support