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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!

‎05-23-2025 02:03 PM

HP Recommended
Product: Studio V52
Operating System: Microsoft Windows 11

I am an AV designer working on a project right now where the consultant is using USB 2.0 extension with the Poly Studio V52 conferencing bars. I'm assuming this will lower the resolution on the camera which is typically 4K.

 

Will USB 2.0 extension lower the resolution? If so, what will it lower the resolution to?

Reply
2 REPLIES 2

‎05-24-2025 01:29 AM

HP Recommended

Hello @DEADBEEF0123 ,

 

Welcome to the HP Poly community.

 

USB 2.0 will typically only support 1080.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Reply
Was this reply helpful? Yes No

‎05-24-2025 01:29 AM

HP Recommended

Hello @DEADBEEF0123 ,

 

Welcome to the HP Poly community.

 

USB 2.0 will typically only support 1080.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Reply
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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