• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
HP Recommended

Hello, I am trying to figure what the difference is between APU-75 and APU-75D?

1 REPLY 1
HP Recommended

@YimiA

Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding the differences between the APU-75 and the APU-75D models! 

We're thrilled to have the opportunity to assist you and provide a solution.  

APU-75 Quick Start Guide

  • Supports remote call control features: call ring in the headset, call answer/end, volume adjustment, microphone mute/un-mute.
  • No driver installation is required; this cable functions as a plug-and-play USB device.
  • Hub software is required to operate with some softphones.
  • Supported phone models include Cisco 8851, 8961, 9951, 9971, DX70, DX80 DX650, and Mitel 6867, 6869.
  • Configurable with Poly CS500/CS500-XD and MDA200.

For more information regarding the APU-75, please visit: APU-75 EHS Quick Start Guide

APU-75: Music does not unmute after outgoing call is ended

  • After an outgoing call ends, you might need to stop and start the music to bring it back up.
  • During calls, music may play softly in the background, and once the call ends, the music is completely muted. You need to restart the playback manually.

For more detailed information on APU-75 handling music during calls, visit: APU-75: Music does not unmute after outgoing call is ended

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.