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‎09-17-2023 10:42 PM

HP Recommended
Product: Voyager 4320 M UC USB-C
Operating System: Microsoft Windows 11

Hi All,

 

I have a Voyager 4320 USB-C Type Headset.  I am having an issue with USB Bluetooth Dongle.

 

Windows is not able to recognise the Devie. 

 

Below is the error Screen shot,

 

Thank you in Advance.

 

 image (2).png

1 REPLY 1

‎09-20-2023 01:42 PM

HP Recommended

Hello DharaniKB, welcome to the HP Poly community.
Could you please try the USB adapter in a different PC, also please check if the USB is being detected on the Poly Lens application?
If the issue still persists, please do not hesitate to contact our Poly customer support at 800-985-9815 for further warranty and replacement related queries. 

Regards,
Meghana

I'm an HP Employee.


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