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HP Recommended
Voyager 4320 M UC USB-C
Microsoft Windows 11

Hi All,

 

I have a Voyager 4320 USB-C Type Headset.  I am having an issue with USB Bluetooth Dongle.

 

Windows is not able to recognise the Devie. 

 

Below is the error Screen shot,

 

Thank you in Advance.

 

 image (2).png

1 REPLY 1
HP Recommended

Hello DharaniKB, welcome to the HP Poly community.
Could you please try the USB adapter in a different PC, also please check if the USB is being detected on the Poly Lens application?
If the issue still persists, please do not hesitate to contact our Poly customer support at 800-985-9815 for further warranty and replacement related queries. 

Regards,
Meghana

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.