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HP Recommended
Voyager FOCUS2 M

I just tried using my new Voyager Focus 2 headset at work but am attempting to use a BT700 A USB because I lost the original that came with the headset. How do I pair the headset with the new USB?

3 REPLIES 3
HP Recommended

Hello Katoonska, welcome to the HP Poly community.
Yes, a new BT700 USB dongle can be paired with the headset.
Firstly, please connect the headset to the PC and follow the instructions mentioned below in the Poly Lens application.

1. Launch Poly Lens Desktop App.
2. Select the device from the list in the left sidebar.
3.On the device Overview page, select Delete Device.
Once done please switch off and switch on the headset to save the settings changed. 

Pair BT700 USB adapter again:

Typically, your USB Bluetooth adapter is pre-paired to your Poly audio device. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your Poly device. Your USB adapter requires Poly Lens Desktop App to pair to a Poly audio device. 
Download: poly.com/lens. 

Note: Adapter design varies by USB connection. 
1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it. 
2. Put your Poly audio device in pair mode. 
3. Launch Poly Lens Desktop App and navigate to Poly BT700. 
4. Put your Bluetooth USB adapter into pair mode by selecting "Pair new device" on the adapter's main page or overflow menu. Your adapter flashes red and blue. Pairing is successful when you hear "pairing successful" and "PC connected" and the Bluetooth USB adapter LED is solid.

Regards,
Meghana

HP Recommended

Hi, Meghana. I do not have a Delete option in the Poly Lens desktop app. I also don't know what to do with the headset to pair to the USB - do I press and hold the on/off button the ear piece? Thanks.

HP Recommended

Thank you for the update.
Please check the user guide link mentioned below and follow the steps mentioned in it to pair the headset to the USB adapter.
Overview (poly.com)

Regards,
Meghana

my testing
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