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‎08-13-2023 02:43 AM - last edited on ‎08-14-2023 12:59 PM by Retired

HP Recommended

Good morning, I have a plantronics voyager 5200 I have had this for approximately 9 years, I now cannot turn the device on and off. I use this for work and chose this due to the battery life.

 

can someone point me in the right direction to get this repaired/fixed?

 

my number in [Personal Information Removed]

1 REPLY 1

‎08-15-2023 07:34 AM - edited ‎08-15-2023 07:34 AM

HP Recommended

Hello, welcome to the HP Poly community.
Could you please try charging the headset with a different USB cable and also a different power source so that we can check the exact issue?

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