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‎03-26-2026 10:44 AM

HP Recommended
Product: Voyager 4320 M UC USB-A
Operating System: Other

Hi,  I have a brand new Poly Voyager 4320 headset which will not charge.  I worked with tech support and an RMA was issues (I have that number).  How do I check the status of the RMA?  I really  need a headset for my work.  Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-26-2026 11:57 AM

HP Recommended

Hello @psulli9, Welcome to the HP Poly Support Community. 

 

Thanks for reaching out about your query regarding the Poly Voyager 4320.

 

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 
Private Messages - HP Support Community

 

Take care and have an amazing day! 

 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

 

Regards,

Meghana

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎03-26-2026 11:57 AM

HP Recommended

Hello @psulli9, Welcome to the HP Poly Support Community. 

 

Thanks for reaching out about your query regarding the Poly Voyager 4320.

 

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 
Private Messages - HP Support Community

 

Take care and have an amazing day! 

 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

 

Regards,

Meghana

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

2 people found this reply helpful
Was this reply helpful? Yes No
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