Guidelines
We are proud to announce we have achieved a new sustainability milestone on another Poly headset! Read more about our commitment to sustainability!
Locked

‎09-12-2024 09:35 AM

HP Recommended
Operating System: Microsoft Windows 11

error message:  Plantronics Hub is unable to connect to the server.  How do I fix this?

 

 

1 REPLY 1

‎09-12-2024 10:20 AM

HP Recommended

Hi @Esbeem1, Welcome to Poly HP Support Community.  


I'm sorry to hear about the problem you're experiencing with the Plantronics Hub. Please try reinstalling the Plantronics Hub application using admin mode. If the issue persists, kindly install the Poly Lens application and check if you can connect to the internet.

 

Plantronics Hub link:  PLANTRONICS HUB FOR WINDOWS/MAC Product Information | HP® Support

 

Poly lens link: Poly Lens Device Management App | HP® Official Site

 

If the issue still persists, I would request you contact our HP Support, and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://support.hp.com/us-en/poly

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,

Salman

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.