turning off PLT focus causes Mac to turn off bluetooth

[RemcoH]

Sometimes when I turn off my Voyager headset, this will cause my Mac (Mini) to turn off bluetooth completely. Because I have a bluetooth mouse, it's then a hassle to turn the bluetooth on again because I have to use the keyboard to do this. Does anyone have any idea what might be causing this? I don't have this problem with other bluetooth devices.

[Meghana_10]

Hello RemcoH, welcome to the HP Poly community.
Could you please try a few troubleshooting steps and let us know if the issue still persists?
1. Could you please connect the headset to the Mac Mini and check for any firmware updates on the Poly Lens application?
2. Could you please reset the Bluetooth settings on the Mac Mini?
Go to "System Preferences">"Bluetooth," then hold down the Shift and Option Keys and click on the Bluetooth icon. You will see an option to "Reset the Bluetooth module."
Note that this will remove all paired devices, so you will need to reconnect them. 
3. Repair the headset to the Mac Mini and check if the issue is still persisting. 
4. Try plugging the BT700 to a different USB port and check if it works.

[Meghana_10]

Hello RemcoH, could you please let us know the model of the Voyager headset, BT600 /BT700 and the OS on the Mac mini?