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12-28-2018 07:21 AM
I have a 840 g5 healthcare edition laptop, that is showing an Unknow Device
Hardware ID- ACPI\HPIC000C\@&DABA3FF&1
I can't seem to figure out which drivers pertain to this unknown device any ideas?
05-07-2019 07:24 AM
I'm having the same problem for the EliteBook 840 G5 Notebook PC. Every other "unknown device" was loaded when I searched through the latest driver package except for this one. I even tried searching through the 840 g5 Healthcare edition package. HPIC000C is a hardware identifier code. Can someone just tell us what the device is?
08-15-2019 06:43 AM
The HP Application Driver requirement is new for 2019 generation (G6 laptops) as well as with last (2018) gen (G5 laptops) with a Spring BIOS update... a new feature in the BIOS is designed to support certain applications shipped by HP. The software can be installed via Windows Update, as suggested, or via Softpaq SP95222
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