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HP Recommended

I have a working laptop, Elitebook Aero.

 

And virtually can not use it for teleconferencing. Every time I plug in the headset, the mic appears disabled.

Headphones work, microphone is operational BUT disabled.

When I take the quest and go to

Settings

 ->Sound

  ->Input

   ->Device Properties

    ->Additional Device Properties

     ->Levels-Microphone,

finally I see the mic volume turned "off".

 

Enable it there, and that fixes the problem. 

BUT I CAN NOT DO IT EVERY TIME, when plugging in the phone.

Particularly when getting an urgent COM request, or joining an online meeting.

 

First I thought that the reason is in new fgancy USB-C. But I had to buy a new 3.5mm Sennheiser headset to find that it is systematic, with any microphone. 

 

Is this a business laptop at all?

Whats wrong with your drivers!? Why is it happening only with HP!?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.