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01-02-2021 06:12 PM
Im trying to figure out what version BIOS I have and if necessary how to update it. Ive been in the BIOS and don't see the version. I downloaded HPQFlash Utility (sp55640) from the HP website but it wont install. There is only one user account. Not sure if I have the wrong file or what. I probably don't even need to update it, but would like to know how if necessary.
Any help will be appreciated.
01-02-2021 06:55 PM
See if the solution mentioned in this post works for you...
You also have the option to create a bootable drive to update the BIOS without having to be in Windows.
01-03-2021 09:49 AM
That post says make sure the following services are running but I don't have them listed in services.msc.
1) "HP Software Framework"
2) "HP Service"
The only HP Service listed there is "hpqwmiex". It is set to start manually but is already running.
Any other thoughts?
01-03-2021 09:57 AM
Here is the link for the HP Software Framework program.
Hopefully it installs both services...
|HP Software Framework|
|18.104.22.168 REV: A|
The HP Software Framework provides a common set of software interfaces that
centralize and simplify access to hardware, BIOS and HP specific windows drivers
on supported notebooks with supported operating systems.
01-03-2021 11:46 AM - edited 01-03-2021 11:51 AM
You're very welcome.
Definitely a good idea to try.
I found this old discussion where I had the same issue and when I installed XP, the flash worked.
It didn't work in Vista...
01-03-2021 01:49 PM
I will check that out.
Another thought I had; I have installed all of the necessary drivers on the HP site but there is a lot of other stuff there. Is any of this necessary or is it all just the bloatware that everyone tries to remove when they get a new Laptop? Is it possible that I need some of it for full functionality?
Operating System Enhancements and QFEs
Software System Management