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HP Recommended
HP ENVY15 TouchSmart Notebook
Microsoft Windows 10 (64-bit)

Hello,

I would like to buy a battery) of origin for my HP ENVY15 TouchSmart Notebook ( i7 )
Not way to find one !
Or do I have to address to be delivered the battery in France?

Thank you for your return

 

Best regards

 

Wawadoo

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @wawadoo,

 

 

Please reply to this post with complete Model and Product Number of your Notebook

 

Click the below link for a guide on locating this information:

http://support.hp.com/us-en/document/c00033108

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

View solution in original post

4 REPLIES 4
HP Recommended

Hello @wawadoo,

 

 

Please reply to this post with complete Model and Product Number of your Notebook

 

Click the below link for a guide on locating this information:

http://support.hp.com/us-en/document/c00033108

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

HP Recommended

thnaks for answer

 

Here are the characteristics of my laptop :

 

HP ENVY TS 15 Notebook PC

 

Serial number :5CG347629M

 

product number : E1R62EA#ABF

 

thanks

HP Recommended

Hello @wawadoo,

 

Thank you for your reply !!!

 

 

As per your unit specs, IT was shipped with 6-cell Li-Ion Battery

 

Specs:  https://support.hp.com/us-en/product/hp-envy-touchsmart-15-j000-notebook-pc-series/5354987/model/540...

 

Both the Batteries would work fine.

 

 

1) 6-cell, 62-Wh, 2.80-Ah, Li-ion battery
Spare part number : 710417-001


2) 6-cell, 47-Wh, 2.20-Ah, Li-ion battery
Spare part number: 710416-001

 

 

I have checked with both part numbers with HP and fiound not available as of now. 

Hence recommend you to try online for a better deal:

 

http://www.ebay.com/itm/Battery-for-HP-ENVY-710416-001-710417-001-887758452578-H6L38AA-5200mah-6-Cel...

 

https://www.amazon.com/BTExpert-710416-001-710417-001-M6-N012Dx-Touchsmart/dp/B00KOXBFR0

 

 

 

All the  best !!!!!

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

 

 

 

HP Recommended

Thank you for your return,

it is good of what I thought!
But I do not want of generic battery
I am going to continue to look

 

best regards

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