• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Good day community,

I'm pretty unable to find the right spare battery for my notebook.  The support guide on 'support.hp.com' led me to 'parts.hp.com' where neither the product number nor the serial number could find anything. 

 

Produktnummer: 1B2D7EA#ABD Seriennummer: 8CG03011ST

My manual comparison of the different spare batteries with the 'products with this spare part'-column didn't gave me a battery for my '15-dq1155ng'. 

 

Even the search engine shows just batteries for '...1130..'  or similar. 

 

Please help. Thank you. Have a good day.

Screenshot 2025-11-12 081007.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

According to the service manual, the battery part number you need for your notebook is  L11119-857.

 

You can order one from HP but it is pretty expensive at €95.37.

 

HP Shop für Ersatzteile - HP Computerteile - HP Druckerteile - Compaq Ersatzteile

 

If you click on the part number on the above link it will show the model series that battery is used in which includes the 15-dq1xxx model series.

 

I could only find the service manual on this website, but it should be of help to you to open up the notebook to replace the battery.

 

HP Pavilion 15-dq1000 | Maintenance and Service Guide - Page 1

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

According to the service manual, the battery part number you need for your notebook is  L11119-857.

 

You can order one from HP but it is pretty expensive at €95.37.

 

HP Shop für Ersatzteile - HP Computerteile - HP Druckerteile - Compaq Ersatzteile

 

If you click on the part number on the above link it will show the model series that battery is used in which includes the 15-dq1xxx model series.

 

I could only find the service manual on this website, but it should be of help to you to open up the notebook to replace the battery.

 

HP Pavilion 15-dq1000 | Maintenance and Service Guide - Page 1

HP Recommended

Oh right, the service manual. I didn't think about that. Thank you very much for your fast reply😊

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.