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‎03-14-2021 01:39 AM

HP Recommended
Product: Elitebook x360 1020 G2
Operating System: Microsoft Windows 10 (64-bit)

The battery stopped charging at 80% so I managed to buy a new one marked HP and the correct part number. Unfortunately, the same thing happens with the new battery but now 79%.

I have tried to unload the battery and load it again several times but it doesn’t help.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-14-2021 04:28 AM

HP Recommended

Thank you so much. The information was really helpful. I will change the setting in front of a customer visit or other situations when I need a persevering battery.

If HP had informed about this when the BIOS update came, it would have saved me a lot of trouble.

\tord

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3 REPLIES 3

‎03-14-2021 03:19 AM - edited ‎03-14-2021 03:19 AM

HP Recommended

It's a feature.

 

HP Business laptops come with a battery charging limiting feature (stop charging at 80%), to stop excessive charging to 100%, when the laptop is mostly used on AC power. This HP feature is called the "Battery Health Manager" or "Battery Care Function", set in the BIOS.

 

Of course you can turn it off.

1 person found this reply helpful
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‎03-14-2021 04:28 AM

HP Recommended

Thank you so much. The information was really helpful. I will change the setting in front of a customer visit or other situations when I need a persevering battery.

If HP had informed about this when the BIOS update came, it would have saved me a lot of trouble.

\tord

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‎03-14-2021 05:04 AM

HP Recommended

You're welcome, but why did you or the moderator not credit my reply as a solution but yours?

 

 

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