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HP Recommended
HP ZBook 15u g3
Microsoft Windows 10 (64-bit)

I forget my BIOS password on my HP Zbook 15u g3 laptop. On Business laptops you don't get a return code when you type wrong Bios password 3 times. And the only solution i know is by contating hp and ask for Smc.bin to reset/remove the Bios password. I contacted HP Sweden and they told they don't give out these file anymore and they told me to replace motherboard for resetting BIOS password for which i have to pay money. But main fact is that my laptop is in warranty period but also they demand money for motherboard. Their senior executive told me that HP Limited Warranty does not apply and does not extend to any HP Hardware Product that has been damaged or rendered defective as a result of accident, misuse, liquid spills, abuse, contamination, improper or inadequate maintenance or calibration, or other external causes. As my laptop is in working condition.


So in my opinion for software related issues company want to change my hardware that must not be chargeable. So anyone have idea to break my bios password if yes then please reply. 

1 REPLY 1
HP Recommended

@sizzer

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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