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‎10-29-2016 04:06 AM - last edited on ‎10-29-2016 02:45 PM by Retired

HP Recommended
Product: Probook 4431s
Operating System: Microsoft Windows 7 (64-bit)

hi, How can I reset my bios passsword, Because I hae forgotten the password? [personal information removed]

 

Thanks.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-29-2016 07:09 AM

HP Recommended

@Williamkoay

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.htm​​l

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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1 REPLY 1

‎10-29-2016 07:09 AM

HP Recommended

@Williamkoay

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.htm​​l

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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