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11-13-2020 11:37 AM
Product: HP EliteBook x360 1030 G3
Operating System: Microsoft Windows 10 (64-bit)
I am having an issue with this specific model of Laptop at our company. HP EliteBook x360 1030 G3 laptops after being reimaged and applied all Driver updates the computer will always give me the bitlocker recovery screen after every reboot.
I cannot deploy these laptops because of this.
All other models of HP computers do not have this issue while still undergoing the same process of image deployment.
To note. Driver updates are installed via HPIA.
8 REPLIES 8
11-13-2020 12:10 PM
Assuming you have the bitlocker recovery key, after using it and enter Windows, i would try suspending Bitlocker, and rebooting... on reboot, Bitlocker should recreate the measures used for secure boot and should not ask for the key again
I work for HP. However, all opinions and comments are my own.
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