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‎02-06-2026 08:39 AM

HP Recommended
Operating System: Microsoft Windows 11

I recently upgraded my HP EliteBook 840 G1 Notebook laptop from windows 10 to 11. However, I can not connect to other devices using bluetooth. When I checked in the driver services, I can not find bluetooth driver. I tried to download the driver, I ca not find one compatible with my device. If you have experienced such issues and have identified a solution, please let me know. Thank you. 

5 people had the same question
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Accepted Solutions

‎02-07-2026 06:06 AM

HP Recommended

OK, so install the Dell Bluetooth driver I posted and the BT should work again.

 

If you look at the file, the release notes indicate it provides driver support for the Intel Dual Band Wireless-N 7260 Bluetooth adapter along with many others.

 

I'm surprised that you didn't already install it.

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3 REPLIES 3

‎02-06-2026 08:58 AM

HP Recommended

What model Wi-Fi adapter does your notebook come with?

 

If it is the Intel 7260, you can use the Bluetooth driver from Dell, as neither Intel nor HP have the W10 driver anymore.

 

Intel Bluetooth Driver | Driver Details | Dell US

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‎02-06-2026 11:27 PM

HP Recommended

Intel Dual Band Wireless-N 7260

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‎02-07-2026 06:06 AM

HP Recommended

OK, so install the Dell Bluetooth driver I posted and the BT should work again.

 

If you look at the file, the release notes indicate it provides driver support for the Intel Dual Band Wireless-N 7260 Bluetooth adapter along with many others.

 

I'm surprised that you didn't already install it.

4 people found this reply helpful
Was this reply helpful? Yes No
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