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- Business Notebooks
- Boot Screen issue

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07-23-2022 06:50 PM - edited 07-23-2022 06:54 PM
Ok, I not sure what the issue is, but I think this is the issue.
https://youtu.be/DSi8zfYI91c (my video)
This may cause the boot screen issue because I'm enter the WinRE and I select the Command Prompt and this happen. The Notebook still boot and working fine.
07-23-2022 11:33 PM
Please install all listed software updates
(1) Update BIOS
HP Notebook System BIOS Update (P85, P91) | 01.41 Rev.A | 17.6 MB | Apr 29, 2022 | Download |
Why should you install the update ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(2) Reboot
(3) Install/Update
HP PC Hardware Diagnostics UEFI | 8.0.1.0 Rev.A | 54.7 MB | Mar 5, 2021 | Download |
Intel Chipset Installation Utility | 10.1.18243.8188 Rev.S | 3.0 MB | Jan 3, 2020 | Download |
Intel Management Engine Driver | 2205.15.0.2623 Rev.W | 272.4 MB | Apr 18, 2022 | Download |
Intel Rapid Storage Technology Driver | 17.5.2.1024 Rev.B | 26.7 MB | Jan 1, 2020 | Download |
HP Battery Health Manager BIOS Setting Update | 1.0.2.1 Rev.A | 0.5 MB | Nov 20, 2020 | Download |
Intel Management Engine Firmware | 11.8.92.4222 Rev.A | 5.8 MB | Apr 18, 2022 | Download |
(4) Reboot and test again ...
(5) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
https://support.hp.com/us-en/document/c04499777
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(6) Please report your results
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