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Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
HP Recommended

Everything has been updated

I mean recommend me one what to diagnostics

And if diagnostics not work, I not sure it may cause that the BIOS did not detect the OEM.

HP Recommended

Ok, I not sure what the issue is, but I think this is the issue.

https://youtu.be/DSi8zfYI91c (my video)

This may cause the boot screen issue because I'm enter the WinRE and I select the Command Prompt and this happen. The Notebook still boot and working fine.

HP Recommended

Please install all listed software updates

 

(1) Update BIOS

HP Notebook System BIOS Update (P85, P91)

01.41 Rev.A17.6 MBApr 29, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

 An available BIOS update resolves a specific issue or improves computer performance.

  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2Reboot

(3) Install/Update

HP PC Hardware Diagnostics UEFI

8.0.1.0 Rev.A54.7 MBMar 5, 2021Download

Intel Chipset Installation Utility

10.1.18243.8188 Rev.S3.0 MBJan 3, 2020Download

Intel Management Engine Driver

2205.15.0.2623 Rev.W272.4 MBApr 18, 2022Download

Intel Rapid Storage Technology Driver

17.5.2.1024 Rev.B26.7 MBJan 1, 2020Download

HP Battery Health Manager BIOS Setting Update

1.0.2.1 Rev.A0.5 MBNov 20, 2020Download

Intel Management Engine Firmware

11.8.92.4222 Rev.A5.8 MBApr 18, 2022Download

 

(4Reboot and test again ... 

 

(5) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(6) Please report your results

 

This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
HP Recommended

Thanks! I will try if I have a time.

I'll send the results if I finished.

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